Primadent Dental Center
According to our open methodology, this clinic scored 59.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 18 ranked clinics · Last checked: 24 September 2026
59.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1259.2/100
- Best for Expats#1155/100
- Best for Dental Implants#1157.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#546/100
- Best English-speaking Clinics#1456.3/100
- Best for Families / Children#1159.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified no anaesthesia/sedation info found on site
Summary
Primadent Dental Center has operated at 36 Sheraton Road in Hurghada since 2005, following decades of operation at a Zamalek (Cairo) clinic. The clinic publishes a named team of four dentists covering implantology, oral surgery, bone augmentation, orthodontics and prosthodontics. The website and patient materials are available in English and German. Its Google listing shows a 4.0 rating from 26 reviews.
Two Hurghada phone numbers are listed (+20 114 551 4733 and +20 653 447 890); no WhatsApp. Published hours split the week: Sat/Mon/Wed 18:00–23:00 and Sun/Tue/Thu 11:00–18:00; Friday closed. Multiple independent reviewers on Wanderlog report being significantly overcharged; one describes €286 for routine cleaning and a small filling on a child. No price list is published. A second phone and an alternative generic email address appear on some directory listings.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
Weaknesses
- Price Transparency: 5 of 15 verifiable points (missing: cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Ahmed Ali Hassan (CEO/Co-Founder), Dr. Ali Hassan (oral surgery/implantology), Dr. Fouad A. El-Sharaby (orthodontics), Dr. Mamdouh Ahmed (oral implantology/faculty lecturer); Dental Departures adds Dr. Haytham Askar (dental materials) [s1] [s2] | 3/3 |
| ✓ | Dentist specializations listed aesthetic dentistry, implantology (NYU-trained), oral surgery, bone augmentation (advanced German training), orthodontics (Royal College of Surgeons Edinburgh membership), prosthodontics, oral implantology [s1] [s2] | 2/2 |
| ✓ | Real clinic photos Own website gallery shows the real waiting room [primadent-dental-center-hurghada-deepen] | 2/2 |
| ✓ | Service list published diagnostics/GP, aesthetics, endodontics, oral surgery, orthodontics, prosthodontics, periodontics, implants, pedodontics listed on services page [s1] | 3/3 |
| ✓ | Clear contact details two Hurghada phone numbers, email, on official site [s1] | 2/2 |
| ✓ | English website version site available in English and German [s1] | 2/2 |
| ✓ | Address and map published 36 Sheraton Road, 1st Floor consistent across official site, Dental Departures and Wanderlog [s1] [s3] | 2/2 |
Price Transparency
5 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published limited promotional prices only: teeth whitening from €149 and a buy-6-get-1-free implant offer on the homepage; no full price list [s1] | 3/3 |
| ✗ | Cleaning price listed No price figures on the site [primadent-dental-center-hurghada-deepen-2] | 0/2 |
| ✗ | Filling price listed No price figures on the site [primadent-dental-center-hurghada-deepen-2] | 0/2 |
| ✗ | Crown price listed No price figures on the site [primadent-dental-center-hurghada-deepen-2] | 0/2 |
| ✗ | Implant price listed No price figures on the site [primadent-dental-center-hurghada-deepen-8] | 0/2 |
| ✓ | Consultation price listed Consultation is advertised as free [primadent-dental-center-hurghada-deepen-9] | 2/2 |
| ✗ | X-ray / imaging price listed No price figures on the site [primadent-dental-center-hurghada-deepen-2] | 0/2 |
Reputation & Reviews
10.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [primadent-dental-center-hurghada-refresh] | 3/6 |
| ◐ | Google review volume [primadent-dental-center-hurghada-refresh] | 1/3 |
| ✓ | Review recency as of 2026-09-24 [primadent-dental-center-hurghada-deepen-10] | 3/3 |
| ✗ | Clinic responds to reviews Listing is unclaimed; owner replies are not possible [primadent-dental-center-hurghada-deepen-11] | 0/2 |
| ✗ | No recurring complaints multiple independent reviews on Wanderlog report significant overcharging of foreign patients; one describes €286 for a child's routine visit; another orthodontic treatment required correction [s3] | 0/2 |
| ✓ | No suspicious review patterns No manipulation signals found [primadent-dental-center-hurghada-deepen-3] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the site [primadent-dental-center-hurghada-deepen-4] | 1/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor [primadent-dental-center-hurghada-deepen-5] | 0/0.5 |
| ✓ | Other review platforms listed on Dental Departures (358 reviews, 4.35/5), PlacidWay, Wanderlog, Treatment Abroad, WhatClinic (ServiceScore 7.6 from 23 votes) [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray CT and panoramic X-rays listed in Dental Departures service description [s2] | 2/2 |
| ✓ | CBCT (3D imaging) CT scans listed among diagnostic services on Dental Departures; specific scanner model not named [s2] | 2/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ✓ | Orthodontics Invisalign, clear, metal and lingual braces listed; Dr. Fouad El-Sharaby (Royal College of Surgeons Edinburgh member) is the specialist [s1] | 2/2 |
| ✓ | Oral surgery oral surgery, bone grafts, sinus lifts listed [s1] [s2] | 2/2 |
| ✓ | Pediatric dentistry pedodontic dentistry listed on the services page [s1] | 1.5/1.5 |
| ✗ | Emergency care No emergency/same-day wording on the site [primadent-dental-center-hurghada-deepen-6] | 0/1.5 |
| ✓ | Works with international patients English and German site; established dental-tourism positioning since 2005; Dental Departures lists it as an international-patient clinic [s1] [s2] | 2/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp link found [primadent-dental-center-hurghada-deepen-7] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English and German spoken per site and Dental Departures listing; Arabic implied [s1] [s2] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Only a generic contact-message form [primadent-dental-center-hurghada-deepen-12] | 0/1.5 |
| ✓ | Clear service explanations each dental specialty described in plain language on the services page [s1] | 1/1 |
| ✓ | Convenient opening hours Sat/Mon/Wed 18:00–23:00; Sun/Tue/Thu 11:00–18:00; Friday closed; evening sessions available [s1] | 1.5/1.5 |
AI & Search Visibility
6.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Egypt", "English speaking dentist Egypt", "dental implants Egypt", "emergency dentist Egypt", "Egypt dental clinic for expats".
| ✗ | Mentioned for: best dentist Egypt [sq] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Egypt appears in English-speaking dentist Hurghada results via Dental Departures listing [sq] | 1/1 |
| ✓ | Mentioned for: dental implants Egypt appears in dental implants Hurghada search results via Dental Departures [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Egypt [sq] | 0/1 |
| ✓ | Mentioned for: Egypt dental clinic for expats Dental Departures listing surfaces in expat-dentist Hurghada results [sq] | 1/1 |
| ✗ | Structured data on website No structured data found [primadent-dental-center-hurghada-deepen-13] | 0/1.5 |
| ✓ | Google indexing quality primadent-hrg.com ranks for clinic name; appears in multiple Hurghada dental search result pages [sq] | 2/2 |
| ✓ | Dedicated service pages individual pages per specialty (aesthetics, endodontics, orthodontics, implants, etc.) [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not published on the clinic’s website — red flag applied [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Ahmed Ali Hassan [s1] [s2] | Aesthetic Dentistry, Implantology (CEO/Co-Founder; trained at NYU) | not verified |
| Dr. Ali Hassan [s1] [s2] | Oral Surgery, Bone Augmentation, Prosthodontics (advanced training in Germany) | not verified |
| Dr. Fouad A. El-Sharaby [s1] [s2] | Orthodontics (member Royal College of Surgeons Edinburgh) | not verified |
| Dr. Mamdouh Ahmed [s1] [s2] | Oral Implantology, Oral & Maxillofacial Surgery; lecturer Cairo University dental faculty | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Opaque or bait pricing (-4 pts) — Multiple independent reviewers on Wanderlog report significant overcharging of foreign patients, including a report of €286 for routine cleaning and a small filling on a child. No price list is published. Reviewers explicitly advise asking for written estimates before treatment. [s3]
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.primadent-hrg.com/ |
|---|---|
| Phone | +20 114 551 4733 |
| Google Maps | Map listing |
| Address | 36 Sheraton Road, 1st Floor, El Hadaba, Hurghada, Red Sea Governorate 1964611, Egypt |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.primadent-hrg.com/ | clinic name, address (36 Sheraton Rd, 1st Floor), phones (+20 114 551 4733; +20 653 447 890), email [email protected], English/German site, opening hours (Sat/Mon/Wed 18–23, Sun/Tue/Thu 11–18, Fri closed), service list (diagnostics, aesthetics, endodontics, oral surgery, orthodontics, prosthodontics, periodontics, implants, pedodontics), whitening promotional price from €149, implant promotion; no full price list | 2026-09-24 |
| s2 | https://www.dentaldepartures.com/dentist/primadent-dental-center | Google rating 4.35/5 from 358 reviews (Dental Departures aggregation); team: Dr. Ahmed Ali Hassan, Dr. Ali Hassan, Dr. Fouad El-Sharaby, Dr. Mamdouh Ahmed, Dr. Haytham Askar with specializations; services including CT scans, bone grafts, sinus lifts; English/Arabic spoken; Visa/Mastercard/cash accepted; free exam and X-rays stated by aggregator | 2026-08-18 |
| s3 | https://wanderlog.com/place/details/15878892/primadent-dental-center | Google rating 3.9/5 from 25 reviews (Wanderlog aggregation); address confirmed as 36 Sheraton Rd; multiple reviews describing overcharging of foreign patients and one orthodontic treatment requiring correction | 2026-08-18 |
| sq | search:best dentist Hurghada / English speaking dentist Hurghada / dental implants Hurghada / emergency dentist Hurghada / Hurghada dental clinic for expats | AI/search visibility check 2026-08-18: Primadent surfaces for English-speaking, implants and expat queries via Dental Departures; not featured for best dentist Hurghada or emergency dentist | 2026-08-18 |
| primadent-dental-center-hurghada-refresh | https://www.google.com/maps/place/Primadent+Dental+Center/@27.21311… | Google rating 4.0 (26 reviews) as of 2026-08-25 | 2026-08-25 |
| primadent-dental-center-hurghada-deepen | https://www.primadent-hrg.com/our-clinic | The "Our Clinic" gallery shows a real waiting room with distinctive decor (specific artwork, arched windows), not stock photography | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-2 | https://www.primadent-hrg.com/dental-services | No standalone cleaning price: the home page offers only a whitening promotion (from 250 down to 149 euros, including a check-up and professional cleaning); home, services index, all nine service pages, our clinic, why Egypt, contact and the German version read | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-3 | https://www.google.com/maps?cid=2778162883279325163&hl=en | Reviews dated across 2021-2026 from reviewer accounts with prior review histories (2 to 99 reviews) | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-4 | https://www.facebook.com/PrimaDentHurghada | Site footer links to facebook.com/PrimaDentHurghada | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Primaden… | TripAdvisor's own search for "Primadent" returned no results and for "Prima Dent Hurghada" 12 unrelated results on 2026-09-24; the site links no TripAdvisor profile | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-6 | https://www.primadent-hrg.com/why-egypt | Services index and all nine service pages (diagnosis, aesthetics, oral surgery, endodontics, orthodontics, prosthodontics, periodontics, implants, pedodontics), contact and why-Egypt pages: no urgent or same-day treatment | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-7 | https://www.primadent-hrg.com/contact-us | No WhatsApp link or number in the HTML of any page; contact channels are phone, Facebook, Twitter and YouTube | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-8 | https://www.primadent-hrg.com/dental-services | Dental implants page has no price (the home page offers one extra implant free for every six); home, services index, all nine service pages, our clinic, why Egypt, contact and the German version read | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-9 | https://www.primadent-hrg.com/dental-services | "Call for free consultation" appears on every page of the site | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-10 | https://www.google.com/maps?cid=2778162883279325163&hl=en | Newest review by date is from 2026-07-23 | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-11 | https://www.google.com/maps?cid=2778162883279325163&hl=en | Google Business Profile shows the listing as unclaimed; none of the reviews carry an owner reply | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-12 | https://www.primadent-hrg.com/contact-us | Contact form asks only for name, phone, email and message, with no service or time selection | 2026-09-24 |
| primadent-dental-center-hurghada-deepen-13 | https://www.primadent-hrg.com/ | No JSON-LD on any of the site's pages in English or German | 2026-09-24 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (home, services and all nine service pages, clinic gallery, why-Egypt and contact pages, in English and German) and its Google listing. Recorded: consultation is advertised as free; no standalone price for any other tracked procedure (the home page offers only a whitening promotion that includes a check-up and cleaning); the site's gallery shows the real waiting room; a linked Facebook page; the listing is unclaimed; no emergency care or WhatsApp documented; a general contact form only; no structured data; not listed on TripAdvisor. |
| 2026-09-07 | Doctor licence data-standard normalisation: license:false -> null for Dr. Ahmed Ali Hassan, Dr. Ali Hassan, Dr. Fouad A. El-Sharaby, Dr. Mamdouh Ahmed (no negative register/professional-body evidence naming them specifically was on file; the false value predates the methodology's null=unknown / false=documented-negative convention). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live (primadent-hrg.com) and address/phone unchanged (36 Sheraton Rd; +20 114 551 4733, which the site lists alongside an alternate landline +20 65 3447890 that also appears on Google Maps). Captured Google rating 4.0 (26 reviews), place URL, and coordinates for the first time. |
| 2026-08-25 | Licensing red flag(s) no_clinic_license, no_doctor_credentials re-based on the recorded source check: the underlying licensing data now carries a verified "not published" (false) and the manual flag is replaced by the auto-derived one. See methodology v1.3.0. |
| 2026-08-18 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.